Can’t decide where and when to fly? Frontier Airlines can help:

Sometimes people cannot make up their minds when and where to fly. In such a situation, they can hold their flight reservations till the time they decide where they want to fly. Frontier Airlines understand that people tend to change their minds even after they have booked their flight. Therefore, they have introduced this flight hold policy for the benefit of the customers.

What are the key points related to the flight hold policy of Frontier Airlines?

Before the passengers opt for flight hold in Frontier Airlines, they should keep some points in their mind. The key points are as follows:

  • The tickets can be fully refundable till 24 hours of the flight booking.
  • It means if the passenger tends to cancel his/her ticket within 24 hours of flight booking, then he/she can cancel the flight without paying any cancellation fee.
  • Also, the passenger must book the ticket at least seven days before the scheduled departure of the flight.
  • The passenger can hold a flight reservation and retain the value of the ticket for one year.
  • The passenger needs to visit the official website of Frontier Airlines (www.flyfrontier.com) if they want to request a refund.
  • But, the passengers must cancel their flight reservation within the stipulated time to avoid paying any cancellation fee.
  • The amount of the hold ticket can be utilized to purchase flight tickets in the future.

What is Frontier Airlines COVID-19 Cancellation policy?

The passengers flying with Frontier Airlines can cancel their flight reservations due to COVID-19. Moreover, Frontier Airlines will not impose any cancellation fee if the passenger booked the ticket between December 22, 2020, and September 30, 2021.

If the ticket has been cancelled after the stipulated time period, then the passenger needs to pay a cancellation fee which is dependent on the fare type. The cancellation fee is also dependent on the time when the flight ticket has been cancelled.

Exceptional cases:

  • Frontier Airlines will not impose any cancellation fee if the passenger falls seriously ill. However, the passenger needs to submit valid documents supporting his/her illness.
  • If Frontier Airlines has cancelled the flight due to bird strikes or air traffic, then the passengers need not pay any cancellation fee.
  • The passengers can either request a refund or wait for Frontier Airlines to book the next available flight.

If the passengers face any problem related to flight hold, they can contact the customer service centre of Frontier Airlines at +1-801-401-9000 or +1 801 630 8358.

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