ANA is considered to be one of the most trusted aviation groups in Japan. The passengers flying with ANA can easily contact the customer service representatives of this airline group if they face any problem related to flight reservations. Earlier, the passengers had the option to contact ANA 24/7 but recently, the business hours of ANA customer service have been changed. Some of the key points related to ANA customer service are as follows:
- The business hours have been shifted from 8:00 to 19:00 and 22:00 to 8:00 (Japan Standard Time)
- The passengers can contact ANA if they face any problem related to flight booking, online check-in, flight status, baggage information, or some technical help.
What is the phone number of ANA customer service?
- The passengers who want to connect directly to the customer care representative of ANA can call at the toll-free number of ANA Airlines (800)-235-9262 or +1 801 630 8358.
- This phone number remains functional 7 days a week but not 24 hours because the timings have been changed due to the prevailing pandemic situation
- For the passengers of the USA, the contact number is (800)-262-2230 or +1 801 630 8358 which is toll-free
- Another contact number of the customer service which is chargeable includes (310)-782-3011
- For any query related to Airport support, the passengers can dial +8 157-002-9701
- For the passengers of Japan, the contact number +8-136-741-8900 is applicable
- If the passengers want to enquire about amendments related to any product, they may contact the customer service of ANA at +8-136-253-7282 or +1 801 630 8358.
What is the official email address of ANA?
The passengers who do not want to contact ANA customer service via call may also reach out with the help of an email id. All they need is to login into their accounts. Compose a mail mentioning their queries or feedback and then send it to the official email address of ANA.
- The passengers can mail at www.ana.co.jp
How to contact ANA Airlines by chat?
There are certain limitations to the ANA Chatbot because this option is capable of providing only some selected facilities. The chatbot cannot assist in any query related to ticket reservations, cancel or amendments related to flight tickets, or register ANA Mileage Club member information. The passengers can still contact ANA via Chatbot by following some simple steps which are mention hereunder:
- Firstly, they need to visit the official website of ANA
- A Chatbot icon with the caption “Ask me a question” will appear at the rightmost bottom of the page
- The passengers need to click the icon and then type their queries in the textbox and click the “send” button
- The customer care representatives will connect with the passenger and try to solve the mentioned problem as soon as possible.
- To contact All Nippon Airways dial at this number :- +1 801 630 8358