overDear Passengers, want to know Can I upgrade to a business class Vietnam Airline flight after booking? The answer is simple, by placing a bid online – passengers can visit the my booking option to start their bidding.

The bidding can be placed from the time of booking until before 6 hours from departure on the US and Asian flights and before 25.

How to place a bid for Vietnam Airlines upgrade to business class?

  1. Choose a travel class to upgrade to Vietnam Airlines Plus or Vietnam Airlines Business.
  2. Payment can be made with a credit card.
  3. Confirm your bid after entering the bid per traveler.
  4. You can post your bid after entering your payment details, and reviewing it.


Your bid will be a review, and you will be inform through an email about whether your upgrade bid was accept or not.

How do I get a complimentary upgrade to the business class of Vietnam Airlines?

The new Instant Upgrade service provides the passengers an opportunity to upgrade immediately after ticketing instead of waiting up to 24 hours before departure time. The Instant Upgrade service will allow you to experience Business Class with many premium facilities and services.

Can I pay to upgrade my flight?

From your EuroBonus account, points will deduct, or your card will charge if your order is confirm, and an upgrade boarding pass will be given to you when you check-in.

Suppose you’re a Vietnam Airlines EuroBonus Diamond, Gold, or Silver member. We’ll recognize your status by up-weighting your Vietnam Airlines Upgrade offer. In that case, you’ll have an even greater chance of getting your ticket upgrade.

Can I upgrade from economy to business class at the airport?

  • The payment can be complete using the EuroBonus points or credit card.
  • While paying with a credit card, if you win a bid, you’ll earn additional basis points on top of the issues you will earn base on your original booking class.
  • There will not be any additional EuroBonus points given if the payment for the bid is complete by the points.
  • Regardless of the payment option, you still earn points on your original ticket/booking class.

Can we upgrade to business class at the airport?

  • Check-in online within 24 hours before your flight.
  • Select an upgrade to business class or premium economy.
  • Enter your payment information.

Check your email for confirmation of your flight upgrade.

Reach out to Vietnam customer services phone no. & email id:

  • To get guidance from the customer service associate, you need to visit the official website of Vietnam Airlines so that the team of experts who are seat at the help desk can give you the information you want to get. The official website is www.vietnamairlines.com.
  • When you open the official website, you will get the “contact us” option at the bottom of the page.
  • The email is also mention for the passengers to reach out to the airlines: Telesales@vietnamairlines.com.
  • If the passengers are running short of time, they can call up the customer service experts who are seat for your help 24/7, and the contact number for the same is +842 4373 2732 or +1 801 630 8358
  1. For US passengers: +1 (415) 677-0888/8909/9088/8968 or +1 801 630 8358
  2. Toll free: +1 (866) 677-8909 or +1 801 630 8358
  3. Fax: +1 (415) 677-9788
  4. Email: info.us@vietnamairlines.com
  5. Helpdesk: refund-reroute.us@vietnamairlines.com
  6. For UK passengers: +44 (0) 20 3263 2062
  7. Reservation/Ticketing: reservation.uk@vietnamairlines.com
  8. Customer care: customercare.uk@vietnamairlines.com
  9. Lotusmiles: lotusmiles.uk@vietnamairlines.com
For More Information About Vietnam Airlines Service You Can Read Our Other Blog –
For More Information You Can Go Through Our Other Website-
For moreover enquiry, you can call us – +1 8003715014

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