Porter Airlines is one of the most trusted flag carrier across Canada. Which is known for its flaw less service. The passengers can cancel their flights with Porter Airlines but have to pay a cancellation fee.

However, most airline groups across the globe provide the flexibility to cancel flight reservations by offering free cancellation under some terms and conditions. Similarly, Porter Airlines also has 24 hours cancellation policy that the passengers need to know to avoid paying a flight cancellation fee.

The passengers are entitle to cancel their reservation only if:

  • The passengers have booked their flight reservations using the official website of Porter Airlines (www.flyporter.com) or via the Porter Airlines mobile app.
  • The passenger tends to cancel the entire booking.

What is the procedure to cancel flight reservations on Porter Airlines?

The passengers need to follow some simple steps to cancel their flights with Porter Airlines. For online cancellation, the steps are as follows:

  • Firstly, the passengers need to visit the official website of Porter Airlines (www.flyporter.com).
  • Now, they have to login into their accounts by clicking the “Log in” button.
  • After finding the “Menu” option, the passengers need to choose the “My Bookings” situated at the drop-down menu.
  • Then, they will have to choose the name of the passengers (if travelling in groups). Whose flight tickets are to be cancelled and hit the “Continue” button.
  • After the passengers have confirmed the cancellations, they need to proceed to the payment option and settle it accordingly.
  • Once the passenger has completed the flight cancellation procedure, they can click on the “Refund” button.
  • However, the passenger will receive the refund only if he/she has the eligibility to receive so.

What is the 24-hour cancellation policy in Porter Airlines?

  • According to the 24-hour cancellation policy. The passenger is entitle to cancel his/her flight reservation within 24 hours of flight booking.
  • However, the passenger must have booked the flight at least 45 days before the scheduled flight departure.
  • If the passenger tends to cancel the flight ticket after the stipulated time, then Porter Airlines will impose a cancellation fee on them.

What is the flight cancellation fee for Porter Airlines?

The cancellation fee is different for different types of ticket purchase.

  • There is no cancellation or flight change allowed if the passenger wants to cancel the tickets having a basic fare.
  • For cancellation of tickets having standard fares, a cancellation fee of $100 is impose.
  • For cancellation of tickets having flexible fares, a cancellation fee of $50 is impose.
  • The cancellation is allow up to 1 hour from the scheduled flight departure.

If the passenger wants to know more about the cancellation policies of Porter Airlines, they may simply reach out to the customer care representative at +1 888 619 8622 or +1 801 630 8358. For the passengers requiring disability assistance, they need to dial +1 855 542 3707.

Also, the passengers can visit the official website of Porter Airlines if they want to enquire about the cancellation process (www.flyporter.com/en/customer-service/help-contact) There is another email id dedicated to the people who require disability assistance – www.disabilityassistance@flyporter.com.

 

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